Professional Services

Successful implementation of any business application starts with a network foundation that supports it. Office Logic Inc.'s experience and depth of expertise begins with this backbone of your organization - the network.

COMDOC's 20 certified engineers and technicians have earned a reputation of excellence for solving tough business problems with technology across diverse platforms. We maintain the highest levels of professional certifications on the most current technologies:

  • Microsoft Gold Partner
  • Lenovo partner
  • HP Partner
  • Dell Partner

You can be confident you're working with the best in the business!

COMDOC's Networking Services

COMDOC provides planning and design, implementation, project management, client care and support, and Managed IT Services for the following:

Hardware Support
Software Support
Applications
  • LAN/WAN Infrastructure
  • Servers and desktops
  • Wireless access points
  • Firewalls
  • Intrusion detection and prevention systems
  • Server and desktop operating systems
  • Sharepoint and Microsoft Office Implementations
  • Virtualization and storage
  • Disaster recovery backup
  • Email hosting
  • Anti-virus/Malware
  • Exchange, Instant Messaging, Presence, and United Communications
  • SQL server upgrades and Migrations

Planning and Design

In business, one size never fits all. So before our voice and data specialists begin designing your network infrastructure, we study your day-to-day operations, current communication activities and infrastructure, and unique needs and goals. This information provides the foundation to get your systems working together like never before.

Implementation

COMDOC has implemented hundreds of network infrastructures and wireless technology so when it's time to put your new plan and system into action, we'll be there to ensure a smooth transition.

Project Management

To ensure your project's success, COMDOC appoints a single point of contact whose sole focus is to make sure your network system, software, and applications are implemented to your satisfaction. Your project coordinator will keep you informed of progress, keep you in touch with the specialists needed for implementation, and make sure your project is completed on time and on budget.

Client Care and Support

Our entire business is dedicated to putting the customer first. That's why we do everything possible to work around your schedule and minimize downtime during implementation and upgrades. In addition, we provide immediate response when you need it with our 24-hour, on-call service. And, our client care help desk is staffed by experienced technical support specialists who can answer your questions and provide you with support remotely or on-site as needed. We'll work with you to make sure you receive the service and support you need to operate efficiently and cost effectively.

Managed IT Services

COMDOC's Managed IT Services are designed to help you manage your day-to-day IT maintenance issues so you can focus on managing your business. We provide help desk support, remote and on-site maintenance, and management for networks, desktops/servers, storage backup and disaster recovery, Microsoft Office Communications Server, and Microsoft Exchange Server. From basic support to a plan that includes all of your IT hardware and maintenance, you can customize the level of service that's right for you! Learn more about COMDOC's Managed IT Services.

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